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Solutions Architect

Company: Spectraforce Technologies
Location: Atlanta
Posted on: October 19, 2024

Job Description:

Solutions Architect
Atlanta, Georgia 30303 (Hybrid - 2 days onsite per week)
2 Months
Description
Job Overview:


  • Constituents of the City of Atlanta regularly engage the city government to report issues and request city services. The city utilizes a Customer Relationship Management (CRM) system to capture, track, and respond to the citizens' issues and requests. City of Atlanta is implementing a new CRM solution from Microsoft Dynamics 365 and is seeking a Solutions Architect to support the application.
  • As a Microsoft Dynamics Solutions Architect, you will be responsible for designing, implementing, and maintaining Microsoft Dynamics solutions to meet the business needs of customers. You will play a critical role in translating business requirements into technical solutions and ensuring the successful deployment of Dynamics 365 applications. This role requires a deep understanding of Microsoft Dynamics 365, along with strong analytical, problem-solving, and communication skills.

    Key Responsibilities:
    Solution Design and Architecture:


    • Collaborate with business stakeholders to understand their requirements and translate them into functional and technical specifications.
    • Design end-to-end solutions using Microsoft Dynamics 365, ensuring alignment with business goals and technical standards.
    • Develop architecture diagrams, data models, and integration plans.
    • Implementation and Customization:
    • Lead the configuration, tuning, and optimization of Dynamics 365 applications.
    • Develop plugins, workflows, and scripts to extend Dynamics 365 functionality.
    • Ensure seamless integration of Dynamics 365 with other enterprise systems.

      Project Management:


      • Oversee project timelines, deliverables, and resources to ensure successful project completion.
      • Work closely with project managers to provide regular updates on project status, risks, and issues.
      • Conduct solution testing, user training, and post-implementation support.

        Technical Leadership:


        • Provide technical guidance and mentorship to junior developers and team members.
        • Stay updated on the latest Dynamics 365 features, tools, and best practices.
        • Advocate for best practices in solution design, development, and deployment.

          Client Engagement:


          • Act as the primary technical point of contact for clients, addressing their queries and concerns.
          • Conduct workshops and presentations to demonstrate Dynamics 365 capabilities and solutions.
          • Build and maintain strong relationships with clients, ensuring high levels of satisfaction.

            Qualifications:
            Education:


            • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

              Experience:


              • Minimum of 5 years of experience in implementing and customizing Microsoft Dynamics 365 solutions.
              • Proven track record of successfully leading Dynamics 365 projects from inception to completion.
              • Experience with Dynamics 365 modules such as Customer Service, Sales, Marketing, Finance, and Operations.

                Technical Skills:


                • Proficiency in Dynamics 365 customization, configuration, and development.
                • Strong knowledge of Microsoft Power Platform (PowerApps, Power BI, Power Automate).
                • Experience with Azure services, .NET, C#, JavaScript, and SQL.
                • Familiarity with data migration tools and techniques.

                  Soft Skills:


                  • Excellent problem-solving and analytical skills.
                  • Strong communication and interpersonal skills.
                  • Ability to work independently and as part of a team.
                  • Effective time management and organizational skills.

                    Preferred Certifications:


                    • Microsoft Certified: Dynamics 365 Fundamentals
                    • Microsoft Certified: Power Platform Solution Architect Expert
                    • Microsoft Certified: Power Platform App Maker Associate
                    • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate

Keywords: Spectraforce Technologies, Sandy Springs , Solutions Architect, Other , Atlanta, Georgia

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