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Medicaid Services Advocate

Company: VirtualVocations
Location: Stone Mountain
Posted on: October 29, 2024

Job Description:

A company is looking for a Medicaid Services Advocate (PA.OH) to provide customer service support in a remote setting.



Key Responsibilities

Respond to and resolve customer inquiries regarding benefits, eligibility, and claims
Guide customers in understanding health care options and navigating related websites
Research and resolve complex issues while ensuring timely follow-up with customers


Required Qualifications

High school diploma or GED required
Preferably 1 year of experience in an office or call center setting
Ability to build rapport and respond compassionately to customer needs
Flexibility to work scheduled shifts and adjust as needed
Completion of customer service training classes is mandatory

Keywords: VirtualVocations, Sandy Springs , Medicaid Services Advocate, Other , Stone Mountain, Georgia

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