Hamilton IST Services Coordinator
Company: Helen Ross McNabb Center
Location: Chattanooga
Posted on: November 15, 2024
Job Description:
Hamilton IST Services Coordinator
Help Others, Make a Difference, Save a Life.Do you want to make a
difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?You
have a lot of choices in where you work---make the decision to work
where you are valued!Join the McNabb Center Team as the Hamilton
Co. IST Services Coordinator today!The Hamilton Co. IST Services
CoordinatorJob Summary
- This position reports to the Director of Greater
Chattanooga.
- The position will provide clinical oversite and supervision for
all master's level clinic staff, Bachelor's level Health Link staff
and Therapeutic Preschool (IOP) children ages 4-6.
- Staff will provide direct care to designated clients in both
clinic, Health Link and Preschool (IOP) as required for program
productivity and vacancy coverage as indicated. Ensure appropriate
referral, agency linkage, advocacy, home visits and follow up
services are provided as per program expectations.
- Provides crisis intervention and emergency services as well as
utilizes center wide and community resources to coordinate client
care.
- Embraces the key values of trauma informed, co-occurring
therapeutic interventions, case management: empowerment,
normalization, rehabilitation and continuity of care.
- Responsible for direct supervision and clinical oversight of
team.This job description is not intended to be all-inclusive; and
employee will also perform other reasonably related job
responsibilities as assigned by immediate supervisor and other
management as required. This organization reserves the right to
revise or change job duties as the need arises. Moreover,
management reserves the right to change job descriptions, job
duties, or working schedules based on their duty to accommodate
individuals with disabilities. This job description does not
constitute a written or implied contract of
employment.Administrative
- Takes a lead role in hiring and retaining staff-maintains
appropriate level of staffing.
- Fills staff vacancies within 2 weeks of previous employee's
termination.
- Trains staff regarding program P&P and monthly productivity
goals within one week of completing orientation.
- Submits monthly productivity for each program supervised
- Submits a minimum of monthly clinical services.
- Ensures monthly program revenue goals are achieved or exceeded
for the programs including increasing caseload during the interim
of hiring and/or sick and vacation leaves for staff.
- Ensures each supervised staff completes 100% of Treatment
Plans/Crisis Plans due monthly.
- Ensures each supervised staff completes notes within2- 4
working days as per policy.
- Reviews all documentation for accuracy and completeness- meets
all funder and CARF guidelines.
- Ensures each supervised staff attends treatment team on a
weekly basis.
- Ensures each supervised staff completes required CARF
modules.
- Provides direct supervision to each staff and assists with
personnel issues.
- Monitors daily intake schedule to ensure appropriate contacts
are made.
- Ensures access to care standards are met.Reporting
- Submits program productivity report by the 10th of each
month.
- Submits QA/QI reports for services quarterly and annually.
- Submits Peer Review forms quarterly.
- Ensures supervision logs are submitted to HR monthly.
- Coordinates completion with services coordinator submits by
10th of each month.
- Ensures front desk and preschool staff have adequate number of
bus tickets/ bus passes monthly.Service Delivery
- Works in a multi-disciplinary team to meet the needs of the
SPMI population and oversees clinical standards.
- Handles client inquiries and addresses issues as
appropriate.
- Assists with coordinating flow of intakes and directing staff;
obtains Transportation Forms as necessary.
- Responds to all flags, emails, and voicemail within 2 business
days.
- Completes all chart documentation within 2 business days.
- Provides Treatment Floor coverage as required to meet
productivity standards of program.
- Completes initial assessment at intake during scheduled time
periods.Team Building
- Organizes and develops team cohesion during weekly
meetings.
- Meets with staff on a consistent basis to address identified
concerns.
- Demonstrates consideration and concern for fellow workers and
promotes harmonious relationships and attitudes.
- Maintains positive relationships with internal departments to
meet program needs and maximize growth.
- Develops a positive and working relationship with outside
agencies to meet program needs.
- Gives and receives appropriate feedback.
- Communicates directly and approaches conflict with a
problem-solving approach.
- Attends meetings quarterly/ monthly (or sends
representative).COMPENSATION:
- Starting salary for this position is approximately $57,264/yr
based on relevant experience and education.QUALIFICATIONS -
Hamilton Co. IST Services CoordinatorExperience:
- Two years of related work experience specifically with children
and youth impacted by trauma.Education:
- Master's Degree in health related field of counseling,
psychology, social work, sociology or a behavioral science field
with course work or experience in the area of cultural diversity,
human development, etiology and treatment of mental illness,
alcohol and drug abuse, physical and sexual abuse, suicide, and
intellectual disabilities.Physical/Emotional/Social -
Skills/Abilities:
- Must be capable of receiving an F Endorsement and transporting
clients.
- Must be capable of assisting in utilizing non-violent methods
of crisis intervention including therapeutic holding.
- Must have mental ability to exercise sound judgment under
pressure.
- Required to be certified in and adequately implement verbal and
physical de-escalation techniques that include a wide range of
bodily movements including but not limited to grasping, holding
another person, going down on knees, running, and walking
- The necessary skills for this position include the ability to
exercise sound judgment and effective decision-making, ability to
set and demonstrate appropriate boundaries, ability to be an
empathic listener, and flexibility, willingness, and adaptability
to working with diverse populations.
- Must also have the ability to communicate effectively and
possess good time management and organizational skills.
- Able to effectively balance supervisory role with direct
care.Location:
- Hamilton County, TennesseeApply today to work where we care
about you as an employee and where your hard work makes a
difference!Helen Ross McNabb Center is an Equal Opportunity
Employer. The Center provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws. This policy applies to all terms and
conditions of employment.Helen Ross McNabb Center conducts
background checks, driver's license record, degree verification,
and drug screens at hire. Employment is contingent upon clean drug
screen, background check, and driving record. Additionally, certain
programs are subject to TB Screening and/or testing. Bilingual
applicants are encouraged to apply.
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Keywords: Helen Ross McNabb Center, Sandy Springs , Hamilton IST Services Coordinator, Other , Chattanooga, Georgia
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